Wired: IBM's Suarez and his e-mail-less experience

For Suarez, it’s not just more efficient. It’s a nicer way to communicate. There’s a “Tinker, Tailor, Soldier, Spy” kind of passive-aggressiveness to the way many people use corporate e-mail, with the strategic bcc and the cover-your-ass e-mail message. “If you have been using e-mail in a corporate environment, you know that plenty of people use e-mail as a weapon against their own colleagues,” he says. “This was also creating a new way of working where you wouldn’t need to justify the work you did. You earned trust from your colleagues by being a lot more public, a lot more open and a lot more transparent in what you do.”

Via Wired article

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